Shipping Policy

At Tangerine, we take pride in crafting each garment with care and attention to detail. Our commitment to slow fashion ensures that every piece you receive is a testament to quality and craftsmanship. As a result, please note that our shipping process might take a little longer than standard fast fashion brands.

1. Order Processing Time:

Once your order is placed, please allow us 12 to 15 days to carefully create and prepare your items for shipping.

2. Shipping Timeframes:

After processing, your order will be shipped using ShipRocket.
Delivery times typically range from 3-5 working days, depending on your location and chosen shipping method.

3. International Shipping:

We offer international shipping to select countries. Please note that international orders may be subject to customs and import duties, taxes, and fees. These charges are the responsibility of the recipient and are not included in the order total or shipping cost.
Tangerine is not responsible for any customs delays or additional charges that may arise during the international shipping process.

4. Address Accuracy:

It is crucial to provide accurate and complete shipping information to ensure the successful delivery of your order. Tangerine will not be held responsible for delays or non-delivery due to incorrect or incomplete addresses.

5. Order Modifications and Cancellations:

Once an order is placed, modifications or cancellations can only be accommodated within 24 hours of order placement. Please contact us promptly if you need to make changes to your order.